Security and login on ligavip
Every account on ligavip starts with a strong foundation: email verification and a secure password. When you first create your account, we send a confirmation link to your email. Click it to verify ownership, then set a password that combines letters, numbers, and symbols.
From Account Settings, you can change your password anytime. We recommend updating it every few months, especially if you share your device with family during holidays like Idul Fitri or Idul Adha. You can also enable two-factor authentication (2FA)—an extra layer that requires a code from your phone when you log in from a new device. This protects you if someone learns your password.
We never ask for your password via email or chat. If anyone claiming to be from ligavip asks, it's a scam. Always log in directly through our app or site.
Profile information and KYC verification
Your profile holds your personal details: full name, email, phone number, and date of birth. We use these to verify your identity and ensure you're of legal age to use our platform. On your first withdrawal or when required by our compliance team, we'll ask you to upload a copy of your ID card and sometimes take a quick selfie for facial verification.
This KYC (Know Your Customer) process takes a few hours. Once verified, your account unlocks full deposit and withdrawal capabilities. You can update your profile information anytime from Account Settings, though name and date of birth usually cannot be changed after initial verification—these are tied to your ID and protect against fraud.
Keep your phone number up to date
Your phone number on ligavip is used for two-factor authentication and account recovery. Update it immediately if you change your number.
Linked payment methods and deposits
Account Settings is where you manage all your payment methods on ligavip. You can link DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank accounts (mobile banking, local payment, online payment, e-wallet). Each payment method appears as a card in your settings, showing the last four digits and the date you linked it.
To deposit, you select a payment method from this list. To withdraw winnings, you choose where the funds should go. We allow you to link multiple methods for flexibility—if your mobile banking balance is low before a Piala AFF match, you can switch to local payment or your bank account without going through extra verification steps (your KYC covers all linked methods).
You can also remove a payment method from settings if you no longer use it. Just tap the delete icon next to the method. Future withdrawals won't be sent there, but past transactions tied to that method remain in your history for your records.
Push notifications and email alerts
We send notifications to keep you informed: when a deposit arrives, when a withdrawal is processing, when a new game launches, or when there's a special promotion. From Account Settings, you control every notification category. You can turn on alerts for new releases but silence marketing emails. You can enable notifications for live football updates but disable slot game promotions.
On mobile, push notifications appear on your lock screen or notification center. You choose which types you want. On iOS, we use Apple's notification system; on Android, we use Google's. Both let you manage notification frequency and quiet hours—if you don't want alerts between 10 PM and 8 AM, you can set that schedule right in your device settings. Our app respects your device's do-not-disturb mode.
- Deposit alerts
- Get notified when your deposit is confirmed and your balance is updated.
- Game launches
- Opt in for alerts about new slots, live-dealer tables, or esports markets.
- Withdrawal updates
- Receive notifications when your cashout is processing and when it settles.
- Email frequency
- Choose daily, weekly, or monthly digest emails, or opt out entirely.
Session timeout and auto-logout
For security, your ligavip session expires after a set period of inactivity. The default is 24 hours on mobile—meaning if you close the app and return within 24 hours, you stay logged in. You can adjust this timeout from Account Settings to be longer or shorter depending on your comfort level.
If you use a shared device or a public WiFi network, shorter timeouts are safer. If you're confident in your device's security, a longer timeout makes repeated logins less annoying. After your session expires, you'll be asked to enter your credentials again—a small inconvenience that protects your account if you forget to log out.
Data usage settings on mobile
We know many players in Medan, Bandung, and throughout Indonesia are conscious of their data allowance. In Account Settings, you can enable "Low Data Mode." This reduces the quality of game graphics, disables auto-play video in our app, and compresses images on the account dashboard. Your betting experience stays full-featured, but bandwidth usage drops noticeably.
You can also disable background app refresh for ligavip if it's draining your battery. Push notifications will still arrive when you open the app, but we won't silently sync in the background. These tweaks are especially useful if you play during a long commute or while traveling between cities.
Deposit and withdrawal limits
Your account on ligavip has default deposit and withdrawal limits based on your verification level. Once you complete KYC, your limits increase. You can view your current limits in Account Settings under "Financial Limits."
If you want to increase your limits further, you can request it through Account Settings. We may ask for additional verification or supporting documents. This is a protective measure to prevent fraud and money laundering. All requests are reviewed by our compliance team within standard business hours.
Viewing your transaction history
Account Settings includes a "Transaction History" section where you can see every deposit, withdrawal, and bet you've made. You can filter by date range, payment method, or transaction type. This is useful for tax purposes, budgeting, or simply reviewing your activity over the past month or year.
Each transaction shows the amount, date, time, status (completed, pending, or failed), and the payment method used. You can export this history as a CSV file for your records. This transparency is important—you always have a complete log of your activity on ligavip.
Privacy and data sharing controls
We respect your privacy. In Account Settings under "Privacy," you can manage how we use your data. You can opt out of marketing communications, decline analytics tracking, or request that we don't share your email with partners. These preferences are honored immediately—we stop sending marketing emails or tracking your behavior within hours.
You also have the right to request a copy of all your personal data held by ligavip. Submit this request through Account Settings under "Data Access," and we'll compile and send you a downloadable file within standard legal timeframes. This transparency is part of our commitment to user privacy.
Contacting support from Account Settings
If you have questions or issues, Account Settings has a "Contact Support" button. Tap it, describe your issue, attach a screenshot if needed, and submit. Our support team reviews requests during business hours and responds via email or in-app notification. Common issues like a failed deposit, a payment method update, or a forgotten password are usually resolved the same day.
For urgent matters, you can also reach us through our FAQ or live chat if available. Always have your account email and the transaction ID (if it's payment-related) handy when you contact us—it speeds up the resolution.